Frequently Asked Questions

Get answers to common questions about Renew Full Custom Color - Medium.

Appointments typically run 2.5 to 4 hours depending on desired lift, multi-formula processing, and required treatments. Your stylist will provide a time estimate during consultation to ensure enough time for precise color and finishing services.

We use bond-repair treatments and professional products to minimize damage. While lightening carries risk, your stylist customizes processing and adds conditioning steps to protect integrity and improve hair health.

Arrive with clean, dry hair and avoid heavy product buildup. Bring inspiration photos and be ready to discuss maintenance, desired tone, and allergy history during your consultation.

Touch-up frequency depends on color type and growth rate. Expect root touch-ups every 4–8 weeks for reds and every 6–12 weeks for softer blondes, with maintenance appointments recommended for tone and conditioning.

Yes — our stylists specialize in vibrant reds and rich coppers for medium hair. Using multi-formula techniques, custom toners, and protective treatments, we build long-lasting depth and shine while minimizing fade for brilliant, wearable color.

Use sulfate-free shampoos, color-safe conditioners, and weekly masks. Limit heat styling and UV exposure, schedule regular gloss or conditioning appointments, and follow stylist product recommendations to preserve tone and hair health.